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PivotWare Service Solutions
A complete and flexible Service offer to suit your needs:
A professional, high quality installation adds value.
Train your team and provide the maintenance and support for your installation
Essential Care or Peace of Mind: choose the level of support to suit your needs and to protect your installation
Essential Care |
Peace Of Mind |
|
---|---|---|
Remote support on station/module issues | ||
Remote support on server/network issues | ||
Free access to on-line training | ||
Free access to new releases | ||
Advanced support on stations and modules | ||
Advanced support on server, db and network | ||
On-site technical support * | ||
Optimisation with new Features | ||
Performance KPIs | ||
* Hours on-site are to suit customer needs. | Remote support | On site support |
Add more value to your installation to bring more benefits